OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
130 ratings and 81 comments received in the last 90 days.
19 April 2024
Very good in every way
10 April 2024
Salesman gave us all information we needed
08 April 2024
Very satisfied. The young salesman Ollie was very well informed, and helpful without being pushy. Where he needed to he was also quick to come back on any queries I had between initially calling at the showroom and then making the decision to purcha
03 April 2024
Would have given 5 star but free insurance didnt work despite living in a very low risk area and having no insurance issues
01 April 2024
Friendly, welcoming, professional, caring staff and showroom.
31 March 2024
Purchase and collection of my new mini was very smooth and efficient
30 March 2024
So helpful and polite
29 March 2024
Welcoming, helpful and efficient.
29 March 2024
the helpfulness from the salesman.
24 April 2024
The team are very professional and helpful and I particularly appreciated the lift to the train station so I could get into work.
24 April 2024
Always friendly and efficient and complete the servicing in the allocated time.
22 April 2024
Car not available at the time originally agreed. However, service manager did offer a courtesy car, if I was not able to wait.
19 April 2024
Service receptionist very helpful and helped to get me a reduced service price.
18 April 2024
Very friendly staff, kept informed at all times
15 April 2024
Great support and service
15 April 2024
Told me how long it would be & professional
14 April 2024
Able to wait for an early morning service arranged beforehand given overall report on initial examination service at reception very quick and efficient
12 April 2024
Professional and helpful ,
12 April 2024
Good service friendly staff
20 April 2024
Kyle was efficient friendly and a pleasure to deal with through the whole process