OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
111 ratings and 56 comments received in the last 90 days.
12 August 2024
Kyle the salesman was extremely attentive at all times, especially when handing over the car taking great care i knew what was what.
02 August 2024
Everything explained well
02 July 2024
The staff at Ocean Falmouth have become friends. They alwys go above and beyond and provide excellent customer support and service.
02 July 2024
excellent knowledge of product and fits my needs. No rush or pressure very helpful with tech and getting to know the car
23 June 2024
Purchase was very straightforward, Mini had an offer on for the U25 Countryman which was very difficult to ignore and as I was eager to move from my F57 Cooper due to worsening health issues with my knees, a deal was quickly worked out.
15 September 2024
Everything done as asked
15 September 2024
Fixed the problem, carried out the required service, kept me informed throughout and were reasonably priced
15 September 2024
In the end everything sorted and explained well.
14 September 2024
Done as requested.
10 September 2024
Bang on time BUT.. Disliked the electronic check in and billing and certification
09 September 2024
thought i would get some sort of report
07 September 2024
Good job done
02 September 2024
I dropped it it was serviced and picked it up no hassle.
30 August 2024
After some confusion on the part of the service department, the recall on my car was dealt with promptly
26 August 2024
Car picked up as agreed on time , serviced and redelivered on time with courtesy, car all cleaned ,very good
10 September 2024
Nothing was too much trouble.