OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 91 comments received in the last 90 days.
23 March 2025
Kyle Grant from Ocean Mini (Penryn, Cornwall) was outstanding. He made the experience of picking up my new mini absolutely amazing. I will never forget it.
14 March 2025
The whole process was made extremely easy by Clare Hocking who dealt with us. Clare dealt with everything professionally and efficiently, nothing was too much trouble.
07 March 2025
All good
01 March 2025
Stephen at Ocean was brilliant, always helpful and going over and above, would not hesitate to recommend him and Ocean
28 February 2025
Everyone was helpful and couldn't do enough for me. I have bought a car from Ocean Falmouth before and the service was good then. I have to say this time Clare and team have been even better. Nothing is too much trouble before or after the purchase.
25 February 2025
Just an amazing and pleasant experience from the moment I walked into the showroom until I had to leave (in my new car). Speak to Steve Whitefield @ Ocean Falmouth and you won't go wrong.
06 May 2025
Same as above
06 May 2025
Good service
05 May 2025
All good
05 May 2025
As above
05 May 2025
All work done while I waited
04 May 2025
I feel the work done to my car was rushed as some of the jobs it needed were missed
04 May 2025
Excellent garage, with great service and attentive staff
04 May 2025
Attention to detail and customer service is great
03 May 2025
It was a shame that the workshop didn't start the service earlier knowing that it was a big one plus an MOT. We may not have needed to have a loan car and return the next day if they had. Maybe morning, mid morning, midday slots would be better?
02 May 2025
Hattie, Toby, Steve and Aaron were amazing can't praze their customer support enough. All the staff at ocean Falmouth are so polite and helpful.
29 April 2025
Really helpful and patient care helping to explore options.